RETAIL SHIPPING PROCESS:
- FOB/C&F/CIF
- LCL Cargo service by sea. So you must pick it up directly from you nearest port/city warehouse.
- All product packed in secure wooden crates.
- All items are shipped directly from Indonesia. Import duties, taxes and charges are not included in the item price.
- Shipping time to USA is 30 – 90 days.
- If you’re living in the USA, be prepared to filling ISF form. As it’s required by the US Government.
★★We also serve Door to Door Full Service Delivery, please leave a message for additional shipping costs★★
BULK ORDER FCL CARGO
- FOB
- FCL Cargo service by sea. So you must pick it up directly from you nearest port/city warehouse.
- All product packed in secure wooden crates.
- All items are shipped directly from Indonesia.
- Shipping time to USA is 30 – 90 days.
RETURNS & EXCHANGE:
I gladly accept cancellations, Request a cancellation within 24 hours of purchase
I don’t accept returns or exchanges, but please contact me if you have any problems with your order.
CUSTOMS & IMPORT TAXES
1. Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
2. Buying wooden furniture that you must understand the terms and conditions of the import regulations in your country.
3. Charges are the buyer’s responsibility and to be paid by the customer separately. We are not responsible for any of those charges. Please check with your local customs office to determine what these additional charges will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick up the item. Please do not confuse them for additional shipping charges.